Adding A New Volunteer To Your Roster
Volunteers must be added to your roster before they can be fingerprinted. You need to collect the following information from your volunteers:
- Full legal name
- Social Security Number
- Date of birth
- Address
- Contact phone number
- Email address
Here are the basic steps (click on the slideshow at right for a detailed walk-through):
- Look up the volunteer in the system. You must use their full name and Social Security Number.
- Fill in the required information on the volunteer's profile.
- Assign the volunteer to an active project.
- Make sure the volunteer's roster status is Active.
- Save the volunteer profile.
Within 15-20 minutes, the volunteer should receive an email from agsupport@schools.nyc.gov with instructions. If the volunteer does not receive this email, please double-check the email address on their profile, and ask them to look in their Junk Mail or Spam folder. The volunteer cannot continue without the email.
Once the volunteer is on your roster, you can check their eligibility status at any time using the instructions in Checking A Volunteer's Go Pass.
Add New Volunteer - Step 2
Fill in last name.
Fill in volunteer's Social Security Number in both places indicated. You will not be able to paste it in, it must be typed.
Click Continue button.
Add New Volunteer - Step 3
Fill in all of the required fields (marked with red asterisks) with the volunteer's information.
Required fields:
- First Name
- Last Name
- Date of Birth
- Primary Phone
- Address
- City
- State
- Zip Code
- County (automatically filled in)
Add New Volunteer - Step 4
Click the New Project button to assign the volunteer to a project.
Select the project that this volunteer is assigned to.
Add New Volunteer - Step 5
Fill in the rest of the project fields.
Set the Roster Status to Active.
Start and End Dates are optional; leave them blank if they don't apply.
Note that the System may give you feedback about errors as you fill out the fields.
Add New Volunteer - Step 7
Once the project is successfully added to the profile, click the Save button.
Add New Volunteer - Step 9
Verify volunteer's name and photo.
Check the Eligibility Status column in the lower right of the screen.
A photo plus "Eligible" means the volunteer is cleared for Go Pass service.
If this is a new volunteer (no photo yet) then they will need to complete the online application process in Applicant Gateway. They will receive an email with instructions from the system.
Full instructions for volunteers can be found at http://nycgopass.org/apply.
Click the image above for a demonstration of adding a new Go Pass volunteer to your roster.
